Refund policy

 

REFUND POLICY

Because our products are food, we can’t accept returns or exchanges.

That said, we want every order to arrive right. If something shows up damaged, is missing, or isn’t what you ordered, we’ll make it right with a replacement or refund.

How to let us know
Email info@ethicaltable.ca within 14 days of delivery with:

  • Your order number
  • A photo of the issue (damaged pouch, wrong item, etc.)

Once we review it, we’ll send a replacement or issue a refund to your original payment method. Refunds typically show up within 5 to 10 business days, depending on your bank.